If you have a Mac, click the Apple icon at the top left of your screen and select the first option: About this Mac.

nVidia or ATI) to check if you use the latest version. Then visit the site of your card's manufacturer (e.g.

>If you have Windows 10, follow these steps in the previous section (#3) to find out the driver version that you use.

Your graphics card drivers need to be updated.Īlways make sure you are using the latest driver for your graphics card. Your graphics card model is listed there. If you have a Mac, click the Apple icon at the top left of your screen and select the first option: About this Mac. Click on it to find out more information about the card, the driver version, etc.

Your GPU model is listed on the left column.

Press Ctrl+Shift+Esc to open the Task Manager and click the Performance tab.

Follow the steps below to find out the model of your GPU: You can check the list of unsupported cards here. The same applies to non-dedicated graphic cards: in this case your computer doesn't have a separate graphics card, but the graphics processor unit (GPU) is integrated in the same chip with the CPU. If your graphics card is older than 4 to 5 years, then it is most probably not supported anymore in the latest Photoshop version. If the issue persists, proceed to the next step: 3.

The preferences file has been corrupted.įollow these instructions to reset the preferences.

Restart Photoshop. If the issue persists, proceed to the next step: 2. Make sure all these settings are checked: Make sure the Use Graphics Processor button is checked: Press Control + K (PC) or cmd + K (Mac) to open the Preferences window.Ĭlick the Performance tab on the left. OpenCL has been de-activated after the latest Photoshop update. Let's review the possible causes and try to fix the problem: 1.

These 3 Render filters: Flame, Picture Frame, Tree.

When this happens, a number of Photoshop CC features become unavailable: The above issues indicate that Photoshop CC and your graphics card do not work well together. Is the Oil Paint filter grayed out? Do you get an error that the Oil Paint filter is not available when you try to run the 'Cartoonizer' action? The Oil Paint filter doesn't work in Photoshop CC

Oil paint filter for photoshop mac